Thank you for choosing Deccan Properties to list your property on our website. We strive to provide a seamless and satisfactory experience for our customers. This Refund and Return Policy outlines the terms and conditions regarding refunds and returns for the payments made for property listing subscriptions. Please read this policy carefully before making a payment.
- Subscription Payments: 1.1 Payment Confirmation: Once you make a payment for the property listing subscription, you will receive a confirmation email with the details of your purchase. This email will serve as proof of your payment.
1.2 Non-Transferable: Property listing subscriptions are non-transferable and non-refundable, unless otherwise stated in this policy.
- Refund Policy: 2.1 No Refunds: We do not provide refunds for property listing subscriptions, except in the following circumstances:
- Technical Issues: If you encounter technical issues preventing you from accessing or utilizing the property listing features, please contact our support team within 7 days of your payment. We will investigate the issue and, if it is determined to be our system’s fault, we may offer a refund or alternative solutions.
- Duplicate Payment: In case of accidental duplicate payments for the same property listing subscription, please contact our support team with the relevant details. We will review the situation and, if verified, process a refund for the duplicate payment.
2.2 No Refunds for Listing Removal: If you decide to remove your property listing from our website before the expiration of your subscription period, we do not provide refunds for the remaining unused portion of your subscription.
- Return Policy: 3.1 Non-Returnable Service: As property listing subscriptions are digital services provided upon payment, there are no physical items to be returned. Therefore, return requests for property listing subscriptions are not applicable.
- Dispute Resolution: 4.1 Contact Us: If you have any concerns or questions regarding your payment, refund eligibility, or any other related issues, please contact our support team using the contact details provided below. We will make every effort to address your concerns and provide a satisfactory resolution.
4.2 Arbitration: In the event of a dispute or disagreement arising from or related to this Refund and Return Policy, both parties agree to attempt to resolve the matter through good-faith negotiations. If a resolution cannot be reached, the dispute shall be referred to arbitration in accordance with the applicable laws of India.
- Changes to the Policy: We reserve the right to modify or update this Refund and Return Policy at any time without prior notice. Changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically for any changes.
- Contact Us: If you have any questions or require assistance regarding this Refund and Return Policy, please contact us at:
Deccan Property Assets Address: Saadaath Enclave, Sun City, P & T Colony, Rajender Nagar, Ranga Reddy, Pincode: 500086 Email: mohammed.ferozkhan@gmail.com Phone: 9959633872
By making a payment for the property listing subscription, you acknowledge that you have read, understood, and agreed to the terms and conditions stated in this Refund and Return Policy.